Friday, April 24, 2009

Day 1: HERE WE GO

Good Evening my bloggers!

At 12 this afternoon I had the nerve racking task of activating all three of our campaigns. The word PAUSE went *poof* and all I saw was the word ACTIVE in green for most of our ad texts. I quickly glanced at our account snapshot but to much sadness, there were NO clicks, impressions or anything that would make me less nervous.

TWO HOURS LATER


After some hard working cardio on the bike and some yoga to relax I logged back in and to my surprise and utter joy this is what I came across.


8 CLICKS and THOUSANDS of Impressions!

I became so excited I quickly messages Sarah and Calli who had already emailed me about it. While it may not be a lot of clicks, knowing that someone has clicked on one of our ad's is very gratifying and a big RELIEF. As a group we have created dozens of ad texts and have thought of at least a hundred keywords, so to see 8 clicks after 2 hours was real nice.

PROBLEMS ALREADY?

Ohhh-k, they are not real big problems but we have already recognised areas where we can definitely improve in. For one, we need to really make our keywords and ad texts specific because we do have a lot of ad's and a wide range of keywords. The campaign for memberships is not doing so well, whereas the campaign for group classes is doing really good. Daily spending so far has been good, and with only 10 minutes 'till the end of today's campaign we still have $2.11 left over from our daily budget. Google also contacted us through email, because a few our URL's were not working. I managed to fix this and we will keep note to type in correct URL's. There are many areas where we can improve and we intend to use this first week of the challenge to experiment with adwords and take notes of the pros and cons of certain keywords and ad texts we use.

WE EVEN HAVE A SCHEDULE

Because we are soo committed to this challenge we created a weekly schedule for the group. The schedule has allocated time slots for each team member regarding their "shift". The "shift" involves looking over our AdWords account while the other team members are working or at uni. I had a long shift today but I know Calli and Sarah had a peek to see how our ads were going.

Hmm, looks like I can't upload any images at the moment??? I was going to show you a screen shot of our schedule and the today's end results. Oh well :(
Slow internet is so painful for me, Prime Minister Rudd..bring on the new digital revolution now!

SLEEP TIME

My shift is officially over and so is today's campaign! This is definitely going to a fun experience and I am already learning so much. Good luck to all the other participating teams, especially everyone from ECU!!

Goodnight, Natasha!

P.S We finished today with:
Clicks
13
Impressions
20,354
CTR
0.06%
Avg. CPC
$0.52
Avg. CPM
$0.33
Total Cost
$6.79

Wednesday, April 22, 2009

Three Weeks of .... (insert word here)!

Our three weeks start on Friday. We're entering the ever-expanding world of Internet Marketing. The internet is by far the fastest growing industry, and source of opportunity, out there and it will only get bigger. There are social networking sites popping up all over the place. I have upgraded and matured from MySpace and Facebook, to LinkedIn, for professional networking, and Twitter (which a lot of companies are now using to help increase the flow communication to their clientele).

How would I describe this experience? I'm speechless. There are no words to describe being in 2nd year PR, and tackling a real-world situation where we're competing with REAL PROFESSIONALS. Some of these people are on excess of $150K a year because they're so good at what they do. We knew absolutely nothing about AdWords (I didn't even know thats what those little boxes were!) - now we're immersed in a sea of knowledge and information.

I have learnt, from my position as a Marketing Manager, that there is no substitute for work experience. I feel that my job puts my worlds in front of my classmates because I deal with Integrated Marketing Communications all day long. I don't study a unit, and forget about it - out of site out of mind. The Google Challenge will place myself, Sarah and Tash, as well as our student buddies at ECU and around the world, in an absolutely fabulous position. This will give us a huge advantage over our competing job applicants in the future. This challenge has now inspired me to strive towards a role in Digital Marketing. I could do this for a living!
--Calli

Monday, April 13, 2009

Happy Easter

Happy Easter to everyone.

Hope you all have had a great weekend and enjoyed all the BAD BAD Easter eggs.

Challenge starts next Thursday and we are ready to kick arse!

Again, hope you all are having a great Easter and remember your blessings!


- Natasha

Tuesday, April 7, 2009

Pre-Campaign Strategy

Hello Hello

We haven't blogged for awhile so here I am, updating you with whats been happening. Our group has been working hard on the pre-campaign strategy which really has been a pain the bum. FOUR PAGES? 1.5 SPACING? We thought this was ridiculous but after 3 hours of editing and using the MAGICAL thesaurus, we cut down our strategy from 6 to 4 pages. Calli's reaction to our page decrease was a memorable scream that led us to getting told off AGAIN in our good ol QUIET study room. ECU won't be telling us off if we win ha-ha.
We were also a bit confused with the marking criteria because Google and ECU have separate guides which was frustrating. The areas we are still not sure about are
- Sales
- Key online marketing personnel
- URL, website age, website management
- Projected and historical online spend for the industry
- Market position/specialties
- Number of Ad Groups and Focus for the Ad Groups

While these areas where stated in the Google Marking Guide, they weren't in the ECU marking guide so I have contacted our unit co-ordinator Peter Ling about it.

Michael who is the owner of Verve did contact us and was happy with the pre-campaign strategy. He did alert us to a new bootcamp class that Verve will be providing which, will be a great AdGroup in my opinion. Once all of us was happy with our editing I emailed Peter the pre-campaign strategy and received his feedback yesterday.

His reponse = "Wow, you girls have written an excellent pre-strategy report!"

I was so happy, I squealed YESSSS! There are still improvements that need to made but at least we are going in the right direction. I guess our enthusiastic nature is really helping in this challenge. Just look at this photo that Sarah took during the making of the Pre-Campaign strategy.


We didn't even have time to smile for the camera! Oh and that lovely water bottle next to my laptop is NOW MISSING! I left it in the lecture room and someone STOLE IT! Not happy at all lol.

Anyways, thanks for reading and if any other groups have any suggestions or tips on the pre-campaign strategy or AdGroups please feel free to email us. Any advice is really appreciated.

THE CHALLENGE IS ONLY WEEKS AWAY.

- Natasha

Thursday, March 26, 2009

Hi! Hola! Bonjour! Halo!


Here I am! Finally!
After all I've been trough with my computer ( be carefull even Mac crashed sometimes!) I finally decided to use one of the e-lab to post this article on our "fantastic" blog! (you're right Tash, this word has a special effect)

Lets introduce myself first,
My name is Sarah and Im from Reunion island.. Which is actually the best place ever!
You gonna tell me: So, why are you here?
To be honest, I am not really sure..

I've always wanted to travel, so after my graduation I choose Australia over France ( I mean Paris) to continue my studies... Australia seemed to be, at this time, the ideal place; I could learn another language, the weather would not be as good as in reunion, but yeah, still.. and it was only seven hours by plane from my native island!

Thus I've been here for a year and a half and I really enjoy Perth!

Concerning studies.. I spent a year at Central Tafe, doing a diploma of Mass Communication,
what leaded me in second year at ECU. Im actually doing a Bachelor of Communication with a double major in Advertising and Creative Services. Im really enjoying being at Uni, even it is pretty hard for me to study in a language that is not my mother tongue.. Sometimes I dont feel like I can handle everything but, anyway, we will see at the end of the semester.. I'll do my best =)

Ive decided to take part in the Google Marketing Challenge because the simple name"Google" attracted me!
The others assessments seemed also to be boring (and Im not really confident about writing essays in english!)
I think Challenges are always good, you have a lot to learn from ,and it is always a good experience too..!
Moreover, Im a kind of Internet person, I love spending my free time on the web..

About my team.. Well, Calli and Natasha are amazing! They're working hard and I wish I could do as much as them..
But as an international student, I get easily lost =/ especially when its about reading pages and pages.. but again, Im trying to do my best and I adore working with native speakers! At the end of the semester, I'll be more than fluent!! :p

Back to the campaign..
Today, during our usual meeting, we finalized our pre-campaign strategy ( as you can see in the picture, my colleagues are more than focused!) But because of technical problems,we did not send it to our client yet.. that should be done soon..
To sum up,we still need to send our pre-campaign to Verve Active ( one other team has done it already rrrhhhh!) then we have to prepare our oral presentation ( which is only a 5 to 10 minutes speech about our client and some adwords we are going to run with.. that will be in our next week lecture; in hurry to hear about what the others' ideas!) And finally we'll need to write the personal reflection report.. before the actual campaign starts.. Wooah that's actually coming soon!

That is all I've to stay, for now..
Oh no, I almost forgot, I've got a new place, hihi!=)

Saturday, March 21, 2009

A library full of know-how

I thought I'd make a quick post while I'm at uni in the lab researching for this project. Sarah, Natasha and I have a major amount of reading to do. In particular, we need to educate ourselves on the ins and outs of how Ad Word works. All those "algorithms" (that's quite scary - we all agreed we are definitely Humanties - strong, and quite suck at Maths). It seems the more you read, the more resources you find. They are all linked to eachother (in true SEO style) and keep on going like a premordial black hole. I stopped at http://adwords.blogspot.com - Although I know these blog posts were written by Google Employees and would be invaluable, I realised there was about 10 years worth of reading available there and it was all too much for my poor brain to handle.

I was browsing About.com and have learnt a little more about the Content Network. Here's what happened when I searched for Health Club:



So, it's all our competition! Brint it ON. Natasha said the winning team in 2008 received negative feedback about not using negative keywords, or capitalising on the Content Network. I don't blame them - its just more work to figure out how to use them! But, we'll be making sure we don't repeat their mistakes. Some ideas came to mind on what *kind* of content we could advertise under:
- Fitness
- Workouts
- Lose Weight
- Postnatal Exercise
etc. etc. etc. Some of it is extremely broad and hence will attract a high CTR, but at the same time we want to be up there stealing our competitions's prospects :) I personally think their ad text is slightly poor, and wasn't written by a Direct Marketing Expert. We can do better. Maybe "March Madness" by Fitness First.. meh, yeah, Special Offer, Call To Action. But they are a mass produced, service-lacking giant and the only thing going for them is the multiple locations and lines of fancy exercise machines. They do not have any client retention strategies - just "piss clients off" and "harrass prospects by phone" strategies.

I am feeling more confident by the minute..

Friday, March 20, 2009

The challenge now begins!

HELLLLLLLLO

Welcome to our blog once again, back for more huh? I will introduce myself before I start blogging about our challenge. My name is Natasha and I am currently a 2nd year student at ECU, majoring in journalism and PR. Studying journalism and PR but competing in a marketing challenge? Hmmm. Well I wanted to compete in this challenge because first of all it is a challenge, I really did not want to do the other assignments (boring) and I knew I would learn so much from this and gain some great experience (helllo resume). I also forgot to mention that I am the team leader for our group which, is very intimidating since I'm not the leading type but again it's another challenge for me and I know I will learn a lot from it. Wow, I am saying challenge a lot! Anyways after meeting our client on Wednesday our group met for our weekly meeting at uni Thursday afternoon. While working on our client profile, we realised that finding certain keywords for our adword was going to be difficult because our client now caters to men not just women. With everyone's ideas and thoughts about our client I will now be putting the client overview together for the pre-campagin strategy.
Below is just a few key points that we will be using in our client overview.

Client Profile
*Currently a women's health club which has been open for 3 years
*14 staff members
*Stress relief environment
*Community feel environment
*No longer a women's only club
*A club where they take care of you and want you to achieve your goals

Client's Objectives
*Target Western Suburbs
*Increase stakehold
*Increase membership intake
*Promote their new co-ed expansion
*Online purchasing
*Awareness of the clubs community environment

Market Analysis
*White collar customers
*Competitors
- Next Generation, Kings Park
- Fitness First, Subiaco
- Healthy Life, Cottesloe


Current Marketing
*10% advertising online, 90% offline
*Direct mail
*Emails to customers
*Personal selling at shopping centres near the club
*Small signs on the main road situated near the club
*Customer Service is very important, different from the bigger gyms
*Weaknesses are that the website is information filled and lacks involvement


Our meeting was helpful and we came up with a lot of information for our client profile but that doesn't mean it was easy. Two lovely middle aged ladies who were sitting next to us in another QUIET study room apparently thought we were interested in what they were talking about. Talking so loud in a quiet study room should not be tolerated and while our group was talking louder than a whisper, the ladies next to us were far more annoying (I could use another word). So when a library person (really didn't know who he was) came into our room and told US to be quiet, lets just say we weren't that very happy. The fact that this man stood around the rooms and more than likely heard these ladies talk and did nothing was shocking. Old-er (hehe) students are just as loud as us younger students but noooo, we get told off like little children. Mr Library man, you wait till next week!!

And next week we will have finished our pre-campaign strategy for our client and will be anticipating his feedback. So our tasks for this weekend is to individually work on our proposed adwords strategy and send each other our ideas. Calli and I are meeting up on Tuesday to put it all together because Sarah is very busy at the moment. Sarah will be posting a blog hopefully soon, since her laptop unfortunatley crashed.
Enough of me rambling, PHOTO TIME! Thanks for checking out our blog, come back soon for more on our adventure during this CHALLENGE and to see what happens to Mr. Library!



Moi, Calli & Sarah before our marketing class









Myself, Calli & Sarah at Verve For Women, our client.